Cancellation & Refund Policy

  • Cancellations must be made at least 24 hours prior to scheduled service.

  • Cancellations within 24 hours may be subject to a cancellation fee.

  • Same-day cancellations may be charged up to 50% of the service fee.

  • Clients must ensure safe and legal access to the property at the scheduled time. If cleaners cannot access the property, a lockout fee may apply.

  • If you are not satisfied, please notify us within 24 hours. We may offer a touch-up service at our discretion.